oneCARD will be temporarily offline due to an upgrade

Avi / Spirit Mountain oneCARD will be temporarily offline due to an upgrade starting at 2AM on Tuesday, October 8. The upgrade will take approximately 12 hours. During this time, machines will continue to track play while using your slot card. Points will be credited to player accounts once the upgrade is complete. We apologize for the inconvenience and appreciate your patience.

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Shirley Mendoza

VIP Service Agent

Phone Number: 702-535-5563

Email: mendozas@avicasino.com

I was born in Tucson, AZ. My family moved to Las Cruces when I was a small child. In 1987 I relocated to the Bullhead area. I am the mother of two beautiful daughters and blessed to proudly say I am Nana to six amazing and beautiful grandbabies. In my leisure time, I enjoy spending time with my loved ones and crafting.

I have been in customer service for over 25 years and have more than 10 years of experience within the gaming industry including roles in player services and special events.

I am thrilled to be part of VIP Services and look forward to all the future has to offer.